We have strict policies against customers doing any alterations at home. Each outfit is handled with tremendous care by the Fancyano team to ensure our customers have the best experience and hence we prefer to work on all alterations ourselves. If we find an outfit has been altered we'll have to impose the following penalties:
Ethnic Wear: If Security Deposit is charged on the product, then it will be deducted, otherwise we reserve the right to ask the customer to buy the item under consideration.
Western Wear: We’ll have to ask you to purchase the outfit under consideration.
We’d advise you to see the size guide present along with each outfit. If you are still in doubt, then you
can call us on 02946055800 or email us on fancyano23@gmail.com
Creases are ugly- we know! We steam iron every outfit right before dispatch to remove any possible
creases. Do hang it up carefully once you receive it and just slip the dress before the event. Since we
only use non contact steam ironing on our outfits by experts to prevent iron marks, we strictly advice that
you don’t iron the outfit yourself.
But in case if creases not look good then you can take it to an steam expert and let him do his part.
No need for this, dry cleaning is always on us! We deliver the dress to you in perfect condition for you to
just slip it on and dazzle. You do not need to dry clean the dress before returning it either! We mean it
when we say we’re hassle free fashion at your doorstep.
At Fancyano customer delight is everything and we hold ourselves to very high hygiene standards. We
have partnered with international laundry experts to ensure each outfit is properly dry cleaned before
being delivered to a customer.