Where will I book stuff for return ?

This is depends upon the service you choose on time of placing order . There are two classes of shipping 1) Class A 2) Class B

How much I have to pay at courier office ?

We already negotiated with courier partners at our best so it will be not much . For your convenience per kg rate will be around 175 Rs.

What if I product get damaged ?

In case of damages, the company will inform you of the damages and would take specific actions on retaining the deposit after receiving product back to the warehouse.

What if I lost something ( Like Hanger , Zip Bag , Jewellery Box etc ) ?

In that case first Material needs to reach the warehouse of the company. Charges will be flat 250 Rs.

Should I pack stuff by myself ?

Yes, You Have to put all then stuff collected in the same containers provided by Fancyano at the time of delivery .

What if I checked product and it appears to be dirty & Damaged ?

Though we do quality checks at our end before delivery, But if you still have any issue related to this then contact us on 9950545800 so that an exchange may be arranged. Fancyano does not guarantee that the same apparel/accessory would be made available for exchange. But Remember it should be done within 3hrs after delivery accepted by you . After that none shell be entertained .

What if I didn’t checked the product at the time of delivery ?

No Worries , We already given additional 3 hrs to you , But After 3 hrs from delivery we will not refund your money in any case , however the decision of Fancyano would be considered final.

Lessee has to be present at the time of delivery ?

Yes, You Have to present lessee of agreed date and time at the specified address given to you while placing an order with Fancyano.

When my deposit will retained or deducted ?

The deposit, partially or in full, may be retained if the apparel is damaged beyond repair i.e. can’t be repaired or the cost of repairs being very high.

When my deposit amount will refund ?

The deposit, if any, is a refundable & interest free amount, at the time of confirming the order online and will be subject to refund only after successful verification of the quality of the apparel returned to Fancyano.